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Accessibility Statement

This statement was last updated on March 3, 2026

We at Cross Surface Hockey Development are working to make our site www.crosssurfacedevelopment.com accessible to people with disabilities. Cross Surface Hockey Development Ltd is committed to ensuring digital accessibility for people with disabilities. We believe hockey development should be inclusive, and that extends to providing an accessible online experience for all visitors, including athletes, parents, guardians, and community members.

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We are actively working to improve the accessibility and usability of our website and strive to follow recognised best practices and standards.

Accessibility Standards

Our goal is to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

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While we strive to meet these standards, accessibility is an ongoing process and we continue to review and improve our website. 

Ongoing Improvements

We are committed to continuous improvement and are:

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  • Reviewing image alternative text to ensure descriptive accuracy

  • Evaluating color contrast for readability

  • Testing keyboard navigation functionality

  • Reviewing form field labeling and structure

  • Conducting periodic accessibility checks using automated tools and manual review

 

Accessibility is an ongoing effort, and improvements will continue to be made over time.

Third-Party Content

Some areas of our website may rely on third-party platforms (such as payment processors or registration systems). While we strive to work with providers that support accessibility, we cannot guarantee the accessibility of third-party content. We encourage users to contact us if they experience difficulty.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing content, or require assistance, please contact us:

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Cross Surface Hockey Development Ltd
crosssurfacedevelopment@gmail.com
(604) 791-2957

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When contacting us, please describe the issue and the page you were attempting to access. We will make reasonable efforts to respond promptly and provide the information in an accessible format.​​​​

Commitment to Inclusion

At Cross Surface Hockey Development Ltd, inclusion is part of our core values. We are committed to ensuring our digital presence reflects the same supportive, judgment-free environment we promote in our programs.

Accessibility Features Currently in Place

Cross Surface Hockey Development Ltd has implemented the following accessibility-supportive practices:

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  • Structured website navigation to support logical page flow

  • Clear headings and organized content layout

  • Responsive website design for use across devices

  • Use of readable fonts and scalable text

  • An Accessibility Statement page to provide transparency and invite feedback

  • Ongoing review of images to ensure alternative text descriptions are added where appropriate

  • Efforts to ensure forms are labeled and understandable

 

We are continuing to evaluate and enhance these features to improve accessibility for all users.

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